http://www.motodisiac.com/blog/ktm-of-santa-monica-terrible-and-absolutely-unacceptable-service/ Where motorcycles are more than just a passion ... Sun, 14 Mar 2010 23:05:01 +0000 http://wordpress.org/?v=2.1.2 http://www.motodisiac.com/blog/ktm-of-santa-monica-terrible-and-absolutely-unacceptable-service/#comment-1631 Mary Wed, 24 Jun 2009 03:04:35 +0000 http://www.motodisiac.com/blog/ktm-of-santa-monica-terrible-and-absolutely-unacceptable-service/#comment-1631 Pretty nice post. I just stumbled upon your blog and wanted to say that I've really liked reading your posts. In any case I'll be subscribing to your feed and I hope you write again soon! Pretty nice post. I just stumbled upon your blog and wanted to say
that I’ve really liked reading your posts. In any case
I’ll be subscribing to your feed and I hope you write again soon!

]]> http://www.motodisiac.com/blog/ktm-of-santa-monica-terrible-and-absolutely-unacceptable-service/#comment-1632 JP Thu, 25 Jun 2009 19:05:09 +0000 http://www.motodisiac.com/blog/ktm-of-santa-monica-terrible-and-absolutely-unacceptable-service/#comment-1632 damn... that was long and detail oriented... damn… that was long and detail oriented…

]]> http://www.motodisiac.com/blog/ktm-of-santa-monica-terrible-and-absolutely-unacceptable-service/#comment-1633 sideout Thu, 25 Jun 2009 20:04:05 +0000 http://www.motodisiac.com/blog/ktm-of-santa-monica-terrible-and-absolutely-unacceptable-service/#comment-1633 There's more here with some updates if you are interested - <a href="http://www.advrider.com/forums/showthread.php?t=477354" rel="nofollow">http://www.advrider.com/forums/showthread.php?t=477354</a> There’s more here with some updates if you are interested - http://www.advrider.com/forums/showthread.php?t=477354

]]> http://www.motodisiac.com/blog/ktm-of-santa-monica-terrible-and-absolutely-unacceptable-service/#comment-1658 Lowell Goss Wed, 29 Jul 2009 02:09:13 +0000 http://www.motodisiac.com/blog/ktm-of-santa-monica-terrible-and-absolutely-unacceptable-service/#comment-1658 Unfortunately my experience as a KTM owner has been very similar. I have a the same bike, a 950 Supermoto. The bike was purchased at Scuderia West in SF, a great shop. After moving to LA, I took the bike to Santa Monica for service. My experience very closely mirrored yours. The service dept there is incompetent, rude and highly likely to try and overcharge you. The service was not done correctly. No one was able or willingly to walk through what had been done in detail. It's clear that they do not know what they are doing and do not care. KTM should dump them as a dealer and recruit a better shop, like Pro Italia, to represent the brand in LA. Unfortunately my experience as a KTM owner has been very similar. I have a the same bike, a 950 Supermoto. The bike was purchased at Scuderia West in SF, a great shop. After moving to LA, I took the bike to Santa Monica for service. My experience very closely mirrored yours. The service dept there is incompetent, rude and highly likely to try and overcharge you. The service was not done correctly. No one was able or willingly to walk through what had been done in detail. It’s clear that they do not know what they are doing and do not care. KTM should dump them as a dealer and recruit a better shop, like Pro Italia, to represent the brand in LA.

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